Return Policy

Return Policy

At Corporate Essentials Inc., we take pride in offering high-quality products and ensuring customer satisfaction. However, if you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Returns

You may return a product if:
✔️ It arrives damaged or defective.
✔️ You received an incorrect item.
✔️ The product is unused, in its original packaging, and in the same condition as received.

2. Return Window

All return requests must be initiated within 7 days of receiving the product.

3. Non-Returnable Items

🚫 Customized or personalized products (items with logos, names, or specific designs).
🚫 Items that show signs of use, wear, or damage not caused during transit.
🚫 Clearance or final sale items.

4. Return Process

1. Initiate a Request: Email us at info@corpessen.com with your order number and reason for return.
2. Provide Proof: Attach photos of the product showing the issue (if applicable).
3. Approval & Instructions: Once approved, we’ll provide return shipping details.
4. Send the Item Back: Securely pack the product and ship it to the provided address.

5. Refund or Replacement

💰 Refunds: Once we receive and inspect the item, refunds will be processed within 5-7 business days to your original payment method.
🔄 Replacements: If applicable, a replacement product will be sent at no additional cost.

6. Shipping Costs

• If the return is due to our error (wrong/damaged item), we will cover return shipping.
• For all other cases, return shipping costs are the customer’s responsibility.

7. Contact Us

For any return-related queries, reach out to us at:
📧 info@corpessen.com